Privacy Policy
THE SURF CLUB, INCORPORATED
Effective Date: 04-02-2026
THE SURF CLUB, INCORPORATED (“we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of our members and users. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you access or use The Surf Club mobile application (the “App”).
By accessing or using the App, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
Your Privacy Rights
As a user of this App, you have the following rights:
• You may choose what personal information you provide
• You may enable or disable location services and notifications
• You may request access to the data we hold about you
• You may request corrections or deletion of your data
• You may opt out of communications at any time
1. Information We Collect
We may collect information that you provide directly, as well as information collected automatically through your use of the App.
Personal Information
Your full name
Email address
Phone number
Membership identification and account details
Preferences and selections within the App
Usage Information
Features accessed and frequency of use
Time spent within the App
Navigation paths and interaction patterns
Error reports, crash logs, and diagnostic data
Device Information
Device model and manufacturer
Operating system and version
Unique device identifiers
App version and configuration details
Location Information
With your permission, we may collect approximate or precise location information to support location-based features and geofencing functionality.
App Permissions and Sensor Data
Depending on available features, the App may request access to certain device capabilities, including camera access for capturing or uploading photos, microphone access for audio-related features, and biometric authentication (such as fingerprint or facial recognition) for secure login. All permissions are requested only as needed and can be managed through your device settings.
2. How We Use Your Information
• Providing access to club services, features, and amenities
• Managing reservations, dining, events, and member communications
• Personalizing your experience within the App
• Sending notifications, updates, and service-related communications
• Improving App functionality, usability, and performance
• Monitoring usage trends and analytics
• Maintaining security, preventing fraud, and protecting user accounts
• Complying with applicable laws, regulations, and legal obligations
3. Push Notifications
The App may send push notifications to your device to keep you informed about important updates and services. These notifications may include club announcements and news, reservation confirmations and reminders, event updates and alerts, and account-related notifications.
You may control or disable push notifications at any time through your device settings.
4. Location Services
With your consent, the App may use your device’s location services to enhance your experience. Location data may be used to deliver relevant content, improve services, and support certain App features.
You may enable or disable location access at any time through your device settings. Disabling location services may impact the availability of certain features.
5. Geofencing
The App may use geofencing technology to enhance your member experience. Geofencing creates virtual boundaries around designated locations using GPS or other location services.
What Is Geofencing?
Geofencing enables the App to detect when you enter or exit specific areas, such as club facilities or event locations, and trigger relevant actions.
How We Use Geofencing
Deliver notifications when you arrive at or leave designated locations
Provide location-based services and content
Enhance member engagement and convenience
Support background location functionality where applicable
Data Collected
Precise location coordinates (when enabled)
Entry and exit timestamps
Frequency and patterns of location-based interactions
User Control
You maintain full control over location tracking. You may enable or disable location services at any time. Disabling these services may limit certain App features.
Location Data Sharing
Location data is used solely to provide App functionality and improve services. It is not sold and is only shared when necessary with trusted service providers or to comply with legal obligations.
Data Protection
We implement reasonable safeguards to protect location data and retain it only as long as necessary for operational purposes.
6. Sharing of Information
We do not sell or rent your personal information.
We may share your information in the following circumstances:
• Service Providers: Vendors such as Jonas Club Software that support App functionality and operations
• Third-Party Platforms: Systems such as ClubHouse Online (CHO), ForeTees, Golf Genius, Gametime, or similar services used for reservations and events
• Technology Partners: Providers of hosting, analytics, and communication services
• Legal Requirements: When required to comply with applicable laws or to protect rights and safety
All third parties are contractually obligated to maintain the confidentiality and security of your information.
7. Data Security
We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no system can guarantee absolute security.
In the event of a data breach that may affect your personal information, we will take appropriate steps to notify you as required by applicable law.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including providing services, complying with legal obligations, resolving disputes, and enforcing agreements.
9. Your Rights
Depending on applicable laws, you may have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Restrict or object to certain types of data processing
To exercise your rights, please contact us using the information below.
10. Third-Party Services
The App may integrate with third-party systems and services that operate independently. These third parties have their own privacy policies, and we encourage you to review them.
11. Children’s Privacy
The App is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted with a revised effective date.
Your continued use of the App after updates constitutes acceptance of the revised policy.
13. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact:
THE SURF CLUB, INCORPORATED
1 Mallard St
Wrightsville Beach, NC 28480-2651
Phone: (910) 256-2496
